Help
The short answers. If yours is not here, the restaurant is the fastest route.
My order has not arrived
Call the restaurant directly - the number is on the restaurant page and on your confirmation. They cook and deliver the order themselves, so they can tell you exactly where it is.
Why can I not order from a restaurant I can see?
Either it is outside its opening hours, or your address falls outside the delivery area it has set. Collection is often still available.
How are delivery fees worked out?
Each restaurant sets its own zones - by postcode or by distance - and each zone has its own fee and minimum order. The fee is shown on the basket before you pay.
Can I change an order after placing it?
Call the restaurant. If the kitchen has not started it, they can amend or cancel it from their till.
I own a restaurant. How do I join?
Use the "Add your business" page. We will call you back to set your menu, hours and delivery area up with you.
Still stuck?
Email help@boldbadge.com with your order number and we will look into it.