Privacy policy

This policy explains what BoldBadge does with personal information, who it is shared with, and the rights you have over it. BoldBadge is a service of NS GROUP SOFTWARE TECHNOLOGIES LTD, a company registered in England and Wales, company number [şirket numarası], registered office [kayıtlı adres]. You can reach us at info@boldbadge.com.

Who is responsible for your information

When you order food through boldbadge.com, both BoldBadge and the restaurant you ordered from handle your information. BoldBadge runs the website, takes the order and passes it to the restaurant. The restaurant cooks the order, delivers it or hands it over, and deals with you directly about it.

When a restaurant uses BoldBadge to run its own till and its own online ordering, the restaurant decides what happens to its customers' information and BoldBadge only processes it on the restaurant's instructions.

What we collect

• Your name, email address, phone number and, for delivery, your address.
• What you ordered, when, from which restaurant, and anything you wrote in the order notes.
• Payment confirmations. Card numbers are entered on Stripe's own payment form and are never stored by BoldBadge.
• Technical information your browser sends, such as your IP address, needed to serve the site and to stop fraud and abuse.
• If you ask the site to use your location to find restaurants near you, the position your browser gives us. This is used for that search and is not stored.

Why we use it

• To take your order, pass it to the restaurant and keep you informed about it.
• To take payment and to handle refunds.
• To answer you when you contact us.
• To keep the service secure, to prevent fraud, and to keep the accounting records the law requires.

We do not sell your information, and we do not use it for advertising.

Who we share it with

• The restaurant you ordered from. It receives the order, your name, your phone number and, for delivery, your address.
• Stripe Payments UK, which takes the payment. Stripe handles your card details directly and tells us only whether the payment succeeded.
• Our hosting and email suppliers, who store the data on our behalf and may not use it for anything else.
• The authorities, where the law requires it.

How long we keep it

Order and payment records are kept for seven years, because tax law requires it. Account details are kept while your account is open. If you ask us to delete your account we remove what we are not required to keep.

Where it is kept

Your information is kept on servers in the United Kingdom. Where a supplier processes data outside the UK, we use suppliers that provide the safeguards UK data protection law requires.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Write to info@boldbadge.com and we will reply within one month. If you are not satisfied, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

The site stores a small amount of information in your browser so it can remember your basket and keep you signed in. There is no advertising or analytics tracking. The cookie policy explains this in full.

Changes

If this policy changes we publish the new version on this page. The date below shows when it was last changed.